Yesterday at work I had Beatles’ songs stuck in my head all day, from Hey Jude, to Yesterday, to the afore mentioned All You Need is Love.
And after the disaster that work was yesterday, I agree with that particular song: we need more love in this world.
Let’s see, I got yelled at (I don’t just mean they were annoyed, they actually raised their voice) at least twice. One time was because a druggie insisted that the last time he got his lorazepam rx filled, it cost him $22, and was angry that this time it cost $73. (I checked the computer; he paid the same price last month.)
The next time was when I was ringing a lady out for her 3 antidepressants, Cymbalta 30mg, Effexor XR 75mg, and brand Wellbutrin SR 200mg, which, of course, we had had to order (the reason she picked them up on Friday and not Thursday).
As soon as I told her the total was $105, she went ballistic: “IT”S ONLY SUPPOSED TO BE $15! I WANTED GENERICS ON EVERYTHING!”
After calmly explaining that the first two drugs don’t come as generic, I explained to her that we had a note that said she wanted brand on the Wellbutrin, and that was the only reason she had to wait until Friday to pick it up, since (at the time) we had generic in stock.
Well, she calmed down somewhat, but got angry again when I had to tell her that we had already dispensed our supply of the generic Wellbutrin, and we wouldn’t have more until Tuesday (due to the Memorial Day weekend). So I offered to see if another store had it, which they did.
Me: Ok, Ma’am, the [Capital City] store has it.
Lady: So when will it be here?
Me: Umm, that’s not how it works. You have to go there to pick it up or wait until Tuesday for me to order it.
I thought, Yeah, some magical fairy is going to whisk the drug away from the other store and make it appear on my shelf. She, of course, wasn’t happy to have to drive to the other store. I, on the other hand, was just happy to get her out of my store.
Can’t I get a little more love?
